Terms and Conditions of Sale
<>All information provided to NDS Products, Inc by their customers is not sold, traded or given to anyone. We hate spam, telemarketers and junk mail as much as you do (probably more!).

Minimum Order $30.00 on radiation detection products

OFFICE HOURS: NDS Products, Inc is open 7:00 AM until 5:00 PM Central Time, Monday through Thursday. 7:00 AM until 3:00 PM Central Time on Fridays. We are closed for all National Holidays. This includes one week at Christmas, one week during the week of July 4th, Thursday and Friday of Thanksgiving, Labor Day, Memorial Day, New Years, etc. Orders may still be placed during off hours and Holidays.

PAYMENT TERMS: Orders are shipped on net 30 day terms upon approved credit. We also accept Visa, MasterCard, Discover/Novus and American Express credit cards. No COD's, No Personal Checks. Billing address must be the same as the credit card billing address. Address verification is used on all credit card orders. 

INTERNATIONAL ORDERS: Radiation Detection Instruments Only. Payment must be made in advance of shipment. We do not accept International orders for all other products. USA 50 States ONLY.

SHIPMENTS: All merchandise is sold F.O.B. Pasadena, Texas USA. Title to merchandise transfers to purchaser upon delivery to UPS. Responsibility for loss or damage in transit rests with purchaser. NDS Products, Inc will cooperate in providing all needed information for processing claims. Orders will be shipped via UPS ground unless otherwise requested. Freight claims must be made within 3 days to UPS. Shipping costs are determined by service, weight and destination. See map below for UPS Ground delivery schedule. UPS 3 Day, UPS 2Day and UPS Next Day Services are available.
We do not ship by Federal Express. UPS only.

 
Shipping Rates on two pounds or less if Dimensional Weight does not apply. Actual costs may vary. Shipping costs to Alaska and Hawaii are higher.
UPS Ground
$6 - $15
UPS 3 Day Select
$15 - $35
UPS 2nd Day Air
$25 - $55
UPS Next Day Air
$35 - $85


UPS Ground Service Delivery Chart Provided by UPS

Delivery days shown are working days. Weekends and Holidays do not count.

 

RETURNS: All returns must be made within 14 days of shipping. We do not rent products! No returns will be accepted without prior authorization from NDS Products, Inc. All returns must be in original packaging, not opened and not used or altered in anyway. A 20% restocking charge will be applied to restock products. Shipping charges are nonrefundable. Special order items or modified items are nonrefundable. Returns shipped C.O.D. will not be accepted. All returns must be properly packaged with copy of invoice, credit card receipt, return material authorization number (RMA) and original box/packaging (100% re-sellable condition); the customer is responsible for merchandise damaged as a result of improper packaging. Items opened/removed from original manufacturer's packaging are not returnable. Returns without return material authorization number (RMA) will not be accepted and will not be the responsibility of NDS Products, Inc. Return shipping and insurance is the responsibility of the buyer, period. We do not rent products! All warranty issues are to be sent to the manufacturer of that item, not to NDS Products, Inc. Any item sent to NDS Products, Inc for warranty will be shipped back and/or subject to additional fees (such as shipping costs, etc.).

OFFICE HOURS: NDS Products, Inc is open 7:00 AM until 5:00 PM Central Time, Monday through Thursday. 7:00 AM until 3:00 PM Central Time on Fridays. We are closed for all National Holidays. This includes one week at Christmas, one week during the week of July 4th, Thursday and Friday of Thanksgiving, Labor Day, Memorial Day, New Years, etc. Orders may still be placed during off hours and Holidays.